
Singpost Smartpac Tracking
Singpost Smartpac Tracking is a courier company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!
Tracks Courier helps you track your SingPost SmartPac parcels online quickly and easily. No need to call customer service or visit any post office. Just enter your SmartPac tracking number in the tracking box and click Track. You’ll see where your parcel is, its current status, and the expected delivery time. Tracking works 24/7, so you can check updates anytime, anywhere.
Singpost Customer Service
Contact Number: +65 6841 2000
Official Emails: Not Found
Official Website: https://www.singpost.com/
Headquarter: 10 Eunos Rd 8, #01-123/124/125 SingPost Centre, Singapore 408600
About SingPost SmartPac
Singapore Post (SingPost) is the national postal company of Singapore. For more than 160 years, it has delivered letters and parcels to homes and businesses with care and trust.
Today, SingPost is more than just a postal company. It has become a global eCommerce logistics provider, offering modern and digital delivery solutions. It operates in over 15 countries, helping businesses send goods to customers around the world.
SmartPac is one of SingPost’s most popular services. It allows people to send small parcels across Singapore easily. Each SmartPac parcel comes with a tracking number, so both the sender and receiver can check its location anytime.
Main Features of SmartPac
SingPost created SmartPac to make life easier for everyone — from online sellers to students and families. Each SmartPac comes with:
- Prepaid packaging: Just fill, seal, and post.
- Door-to-door tracking: See where your parcel is at every stage.
- Free delivery to any Singapore address.
- Fast delivery time: Usually within one to two working days.
- Lost parcel protection through SmartPac’s verified tracking.
This service is a favorite among small business owners and eCommerce sellers who need reliable and affordable shipping.
How SmartPac Works
The process is easy:
- Buy a SmartPac envelope or box from any SingPost branch or vending machine.
- Pack your items securely.
- Write the recipient’s address clearly.
- Drop the SmartPac at any post box or SingPost outlet.
- Use your tracking number to check delivery progress online.
Your recipient will get the parcel at their doorstep or mailbox.
Delivery Time and Areas Covered
SmartPac delivers to every part of Singapore. Most parcels arrive within 1–2 working days after posting. Deliveries are done from Monday to Saturday, excluding public holidays. For some remote or high-volume areas, delivery may take a little longer, but tracking always shows accurate updates.
Types of SmartPac Packages
SingPost offers several SmartPac options based on size and weight:
| Type | Weight Limit | Ideal For |
|---|---|---|
| SmartPac Mini | Up to 1kg | Small items like accessories or stationery |
| SmartPac Lite | Up to 2kg | Clothing or personal items |
| SmartPac Box | Up to 3kg | Larger parcels or electronics |
All SmartPac options include tracking numbers, so senders can check when their item is delivered.
eCommerce and Business Shipping
SingPost supports local sellers and small businesses through SmartPac Business Solutions. Sellers can buy SmartPac packages in bulk and manage their orders using SingPost’s online portal. This service is great for:
- Shopee or Lazada sellers
- Small online stores
- Home-based businesses
- Subscription box companies
By combining SmartPac with SingPost’s eCommerce services, businesses can save time and money on deliveries.
International Delivery by SingPost
Besides SmartPac, SingPost also offers international services for sending parcels overseas. These include:
- Speedpost Priority for fast shipping
- Speedpost Standard for affordable international delivery
- Tracked Package for lightweight international items
All of these services provide online tracking, so you always know where your parcel is.
Technology and Innovation
SingPost is moving towards a fully digital postal system. Their goal is to make every delivery easy to track, faster to process, and more secure.
With new automation systems, SmartPac and other services are handled quickly and efficiently. SingPost uses smart sorting machines, QR labels, and data tracking to keep every parcel safe.
How to Track SingPost SmartPac Parcels
- Find your SmartPac tracking number on your receipt or package.
- Go to the SingPost website.
- Enter your tracking number in the search bar.
- Click Track to view your parcel’s live status.

FAQs about SingPost SmartPac
1. What is SingPost SmartPac?
SmartPac is a prepaid parcel service by Singapore Post for fast and easy delivery across Singapore.
2. How do I track my SmartPac parcel?
Enter your tracking number on the SingPost website to see live updates.
3. How long does SmartPac take to deliver?
Most parcels arrive within one to two working days.
4. Can I use SmartPac for overseas delivery?
No, SmartPac is for local deliveries within Singapore.
5. What if my parcel is lost or delayed?
Contact SingPost customer service with your tracking number.
6. Can I buy SmartPac online?
Yes, SmartPac packages are available at SingPost branches and vending machines.
7. What are the weight limits?
SmartPac parcels can hold up to 3kg depending on the type.





