
Shadowfax Tracking
Shadowfax Tracking is a Courier and logistic company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!
Tracks Courier helps you track your Shadowfax parcel quickly and easily. No need to call customer service or visit the courier office. Just type your Shadowfax tracking number in the box above and click Track. You will see your parcel’s current location, delivery time, and live status in seconds. The system is free, simple, and works any time of the day.
Shadowfax Tracking Customer Care
For partner enqueires: partner@shadowfax.in
For media enquires: media@shadowfax.in
Email: care@shadowfax.in, help@shadowfax.in
Official website: https://www.shadowfax.in/
Shadowfax Courier Branches
| Branch | Contact Number | Address |
| Bangalore | +917290018090 | 117, 120, 80 Feet Rd, Jakasandra Block, Koramangala 4th Block, Koramangala, Bengaluru, Karnataka 560034, India |
| Hyderabad | +919700006431 | 10-3-77(28/3RT, above Dilip Super Market, Vijaynagar Colony, Masab Tank, Hyderabad, Telangana 500057, India |
| Mumbai | +91180033445577 | Rd Number 2, Kandivali, Singh Agri Estate, Kandivali East, Mumbai, Maharashtra 400101, India |
| Surat | _ | Hari Ichchha Industrial Society, Udhna Udhyog Nagar, Udhna, Surat, Gujarat 394210, India |
| Delhi | +917676120120 | Block C, Madhu Vihar, Delhi, 110059, India |
| Gurgaon | _ | Plot No. 892, Basement, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, India |
| Pune | _ | Sakhare Vasti Rd, Hinjawadi Village, Hinjawadi, Pimpri-Chinchwad, Maharashtra 411057, India |
About Shadowfax Technologies Pvt. Ltd.
Shadowfax is one of India’s leading logistics and courier companies. It was started in March 2015 by Abhishek Bansal, Gaurav Jaithliya, Vaibhav Khandelwal, and Praharsh Chandra.
The company’s goal is to make delivery fast, reliable, and available in every city. They work with small entrepreneurs and delivery partners who help move orders anywhere customers need.
Shadowfax’s headquarters is in Bengaluru, Karnataka. The company has between 500–1,000 employees and works with over 150,000 delivery partners. It currently delivers across 500+ cities and covers more than 7,000 pin codes in India.
Every day, Shadowfax processes more than 500,000 shipments through a growing fleet of 4,000+ vehicles. Their network keeps expanding as more customers and sellers use the platform.
The company is supported by well-known investors like Flipkart, Eight Roads Ventures, IFC, Mirae Assets, NGP Capital, and Qualcomm Ventures.
Mission and Vision
Shadowfax aims to make logistics simple and accessible for everyone in India. They believe in empowering small business owners and delivery partners with technology so they can earn and grow.
The company follows a “Gold Standard of On-Demand Logistics,” meaning every parcel is delivered as quickly and safely as possible — often within four hours.
Their vision is to connect every pin code in India through one reliable delivery network.
Shadowfax Services
Shadowfax provides a full range of delivery and logistics services for businesses and customers.
Main services include:
- Hyperlocal Delivery: Fast same-day delivery within cities for groceries, medicine, and food.
- E-commerce Logistics: Shipping and returns for online stores.
- Reverse Logistics: Handling parcel returns easily for sellers and customers.
- B2B Express Delivery: Moving bulk goods between warehouses, stores, and distributors.
- Last-Mile Delivery: Reaching customers’ doors across cities and rural areas.
- On-Demand Services: Quick delivery based on customer needs.
These services are powered by smart route planning, mobile tracking, and a large partner network.
Understanding Your Tracking Status
When you track your Shadowfax parcel, you may see the following updates:
- Order Created: The parcel is booked but not yet shipped.
- Picked Up: The delivery partner has collected the parcel.
- In Transit: The parcel is moving between hubs.
- Out for Delivery: The courier is on the way to deliver your order.
- Delivered: The parcel has reached the receiver.
- Returned to Origin: The parcel could not be delivered and is sent back.
These updates keep you informed at every step of your parcel’s journey.
Technology and Operations
Shadowfax uses modern technology to plan routes, assign deliveries, and track parcels automatically. Their system connects businesses, riders, and customers through one easy platform.
Key features include:
- Real-time tracking and notifications.
- Automatic route planning for faster delivery.
- Contactless pickup and drop-off.
- App-based partner system for riders.
- Secure payment and cash-on-delivery options.
This smart model helps Shadowfax deliver thousands of parcels every hour across India.
Tips for Accurate Tracking
To make tracking smooth and easy:
- Enter your tracking number exactly as it appears on your receipt.
- Wait a few hours between checks for updated data.
- Use your official Shadowfax order ID if available.
- Keep your email or SMS confirmation until delivery.
- Contact support if there’s no update for two days.
Following these steps ensures you always see the correct information.
Benefits of Using Shadowfax
Shadowfax offers more than fast delivery. It brings a mix of innovation and care.
Main benefits:
- Speed: Same-day and 4-hour express deliveries.
- Coverage: Thousands of cities and pin codes.
- Safety: Careful handling of every parcel.
- Technology: Smart tracking and instant notifications.
- Support: Easy help through email.
- Reliability: Partner network trained for timely service.
Shadowfax makes deliveries faster, safer, and more transparent for everyone.
How to Track Your Shadowfax Shipment
- Find your Shadowfax tracking number in your email or on your parcel slip.
- Enter the number in the tracking box above.
- Click Track.
- See your parcel’s live status, route, and expected delivery date.

FAQs about Shadowfax
1. What is Shadowfax?
It’s a logistics company that delivers parcels, food, groceries, and e-commerce orders across India.
2. How can I track my Shadowfax order?
Enter your tracking number in the box above and click Track.
3. What does “In Transit” mean?
It means your parcel is moving between Shadowfax hubs.
4. How long does delivery take?
Most orders are delivered within a few hours or on the same day.
5. Can I use Shadowfax for e-commerce orders?
Yes. Many online stores use Shadowfax for delivery.
6. What is the weight limit for parcels?
It depends on the service type. Small, medium, and heavy parcels are all accepted.
7. Can I return my parcel through Shadowfax?
Yes. Shadowfax supports reverse logistics and easy returns.
8. How can I contact Shadowfax support?
Email care@shadowfax.in or help@shadowfax.in for assistance.
9. Is Shadowfax available in my city?
It covers 500+ cities and 7,000+ pin codes across India.
10. Who owns Shadowfax?
It was founded by Abhishek Bansal, Gaurav Jaithliya, Vaibhav Khandelwal, and Praharsh Chandra in 2015.





