Prompt Express Tracking
Prompt Express Tracking is a Courier company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!
Tracking your parcel should be simple and stress-free. Prompt Express makes that possible with its easy online tracking system. Instead of calling customer service or visiting courier locations, you can now track your parcel, order, consignment, or shipment in real time. All you need is your Prompt Express tracking number, and you can see the current status, location, and estimated delivery date instantly.
Prompt Customer Service
Contact Number: +94 114 422 733
Official Emails: customercare@promptxpress.lk
Official Website: https://promptxpress.lk/
Headquarter: No. 40, Ferry Road, Borupana, Rathmalana, Sri Lanka
Prompt Xpress Branches List
| Branch | Contact number | Address |
| Colombo | +94721239561 | 143/ 1/6 2nd Cross Street, Colombo 01100, Sri Lanka |
| Gampaha | +94334944840 | 32C7+2JM, Gampaha, Sri Lanka |
| Seeduwa | +94 115 755 755 | 667/001, Negombo Road, Liyanegemulla, Seeduwa 11410, Sri Lanka |
| Panadura | +94 384 933 110 | PW55+P43, Panadura, Sri Lanka |
| Kandy | +94 814 954 410 | 743 Peradeniya Rd, Kandy 20000, Sri Lanka |
| Badulla | +94 554 936 522 | X3M5+P4P, Badulla, Sri Lanka |
| Monaragala | +94 552 117 302 | V87V+58C, Monaragala, Sri Lanka |
| Kurunegala | +94 76 136 5428 | F9R4+W8W, Katugastota-Kurunegala-Puttalam Hwy, Kurunegala, Sri Lanka |
| Ratnapura | +94 454 935 220 | M9JW+VQ3, Ratnapura, Sri Lanka |
| Embilipitiya | +94 77 120 7058 | 8VM4+3FX, Embilipitiya, Sri Lanka |
| Galle | +94 77 339 6908 | 71, 13 Olcott Mawatha, Galle 80000, Sri Lanka |
| Polonnaruwa | +94 274 929 201 | W2Q2+X28, Polonnaruwa, Sri Lanka |
| Ampara | +94 634 929 330 | 7MRG+GPQ, Ampara, Sri Lanka |
| Anuradhapura | +94 254 934 942 | 8CC3+WHX, Anuradhapura, Sri Lanka |
| Jaffna | +94 664 933 329 | 510 Kandy-Jaffna Highway, Matale, Sri Lanka |
| Kilinochchi | +94212285340 | 1/4 Kandy – Jaffna Hwy, Kilinochchi, Sri Lanka |
| Vavuniya | +94 214 927 921 | 71 2nd Cross St, Vavuniya, Sri Lanka |
About Prompt Express
Prompt Express started in 2015. It was created by a team with more than 10–30 years of courier experience. From the start, the goal was simple: to provide fast and safe parcel delivery for people and businesses across Sri Lanka.
The company began with a strong staff trained in national courier work. They used their skills to build a service that customers could trust. Over the years, Prompt Express has grown into one of the most reliable courier services in the country.
What makes them different is their use of technology. They built an online tracking system so customers can check parcels anytime. They also plan to launch mobile tracking apps for even easier updates.
Today, Prompt Express has branches all over the island. They deliver to big cities and small towns. Their focus is always on speed, safety, and customer care.
Services Offered
- Domestic Delivery – Safe parcel service across Sri Lanka
- Business Courier – Fast service for documents and company packages
- eCommerce Support – Affordable shipping for online sellers
- Real-Time Tracking – Check status anytime, anywhere
- Future Plans – Mobile apps for faster parcel updates
How to Track Prompt Express Parcels?
- Find your Prompt Express tracking number on your receipt.
- Go to the tracking page.
- Enter your number in the box.
- Click Track and see the latest parcel status.
FAQs about Prompt Express
Q1: How long does delivery take?
Most local deliveries take 1–3 business days, depending on the distance.
Q2: Can I check my parcel live?
Yes. The tracking tool gives real-time updates.
Q3: Does Prompt Express send parcels abroad?
They focus mainly on Sri Lanka, but some global deliveries are handled through partners.
Q4: What if my tracking number does not work?
Check it again on your receipt. If still wrong, call +94 114 422 733 or email customercare@promptxpress.lk.
Q5: Can I change my delivery address?
If the parcel has not been sent yet, you may update the address by calling customer care.
