Gen Ex Cargo Tracking – Check Parcel and Shipment Status Online

Gen Ex Cargo Tracking

Gen Ex Cargo Tracking is a Courier company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!

  • info@genexcargo.com
  • https://genexcargo.com/
  • +852 2343 4307

Tracks Courier helps you track your Gen Ex Cargo shipment here. There’s no need to visit the office or call customer care. Just type your Gen Ex tracking number in the box above and click Track. You’ll see your parcel’s latest location, delivery progress, and estimated arrival date. The process is free, fast, and simple to use.

GenEx Cargo Customer Service

Contact Number: +852 2343 4307

Official Emails: info@genexcargo.com

Official Website: https://genexcargo.com/

Headquarter:  Unit 1012, Harbour Centre Tower 1, 1 Hok Cheung St, Hung Hom, Hong Kong

About Gen Ex Cargo

Gen-Ex Cargo is a logistics company started in Hong Kong, mainly serving Overseas Filipino Workers (OFWs). It began with a small 2,000-square-foot warehouse in Kwun Tong, Hong Kong, and quickly grew into a trusted global delivery brand.

Gen-Ex focuses on door-to-door cargo delivery from Hong Kong to the Philippines and other destinations. It helps Filipino workers send packages, gifts, and goods to their families safely and on time.

Over the years, Gen-Ex has earned a strong reputation for honesty, quick service, and care. Its growth is built on the simple idea that business is not just about profit—it’s about people.

Company Philosophy and Values

Gen-Ex believes in treating customers with respect and kindness. Most of its clients are hardworking OFWs who send valuable items home. The company’s staff understands how important every box and parcel is to the sender.

Core principles include:

  • Respect for every customer, regardless of background.
  • Fast and safe delivery to every address.
  • Honest pricing with no hidden fees.
  • Clear communication and 24-hour support.

This approach has helped Gen-Ex build long-term trust and gain thousands of repeat customers.

Growth and Success Story

From one small warehouse, Gen-Ex expanded into a large logistics network with many branches and partners. Its delivery fleet in Manila now handles thousands of shipments every month. This growth came from strong service quality and the loyalty of its customers.

The company faced many challenges over the years—political issues, financial crises, and global events like virus outbreaks. But Gen-Ex stayed committed to its mission and continued serving customers even during difficult times. This strength made it one of the most dependable cargo companies in its field.

Gen Ex Cargo Services

Gen-Ex offers a full range of cargo and freight services to meet different customer needs.

Main services include:

  • Balikbayan Box Delivery: Door-to-door shipping from Hong Kong to the Philippines.
  • Air Freight Services: Fast international cargo by air.
  • Sea Freight Services: Affordable large shipments by sea.
  • Pick-Up Service: Home collection for boxes and parcels.
  • Warehouse Storage: Safe and organized storage for shipments.
  • Tracking Support: Live online updates for all cargo deliveries.

Each service is designed to give customers an easy and reliable experience.

Understanding Your Gen-Ex Tracking Number

Each Gen-Ex shipment has a unique tracking number. This number helps identify your parcel and follow its journey.

When you track it, you may see different shipment stages:

  • Picked Up: The parcel has been collected from the sender.
  • In Transit: The box is on its way to the next hub or port.
  • Arrived at Warehouse: The shipment reached a local sorting center.
  • Out for Delivery: The parcel is with the delivery team.
  • Delivered: The receiver has received the package.

Each update shows exactly where your parcel is and what happens next.

Tracking System and Technology

Gen-Ex Cargo uses modern tools to make shipping and tracking easier. Their web-based tracking gives customers real time updates without long waiting times.

System features include:

  • Online shipment updates.
  • Delivery time estimates.
  • 24-hour support through email and phone.
  • Automatic notifications for major updates.
  • Secure system for customer data protection.

This simple but powerful system helps customers stay informed from start to finish.

Tips for Easy Tracking

To get the best tracking results:

  • Enter your number carefully (no spaces or extra symbols).
  • Check again after a few hours if your parcel was recently shipped.
  • Keep your confirmation email or receipt.
  • Contact info@genexcargo.com if you face delays.
  • Always use the official website for the latest data.

These small steps help you get fast and accurate tracking results.

Benefits of Using Gen Ex Cargo

Gen-Ex offers more than shipping—it offers peace of mind.

Main benefits:

  • Door-to-door delivery service.
  • Trusted by thousands of OFWs worldwide.
  • Honest communication and transparent pricing.
  • Cargo protection for safe transport.
  • Simple online tracking and friendly staff.
  • Long-term reliability and customer loyalty.

Gen-Ex continues to serve people with care, passion, and commitment.

How to Track Your Gen Ex Shipment Online

  1. Find your Gen-Ex tracking number on your receipt or email.
  2. Type it in the tracking box above.
  3. Click Track.
  4. See your parcel’s live location, current route, and expected delivery date.
How to Find Your Gen Ex Cargo Tracking

FAQs about Gen Ex Cargo

1. What is Gen Ex Cargo?

It’s a cargo and logistics company based in Hong Kong, serving global customers.

2. How can I track my Gen-Ex shipment?

Enter your tracking number in the search box above and click Track.

3. Does Gen-Ex deliver to the Philippines?

Yes. Most shipments go to the Philippines from Hong Kong and other countries.

4. How long does delivery take?

Delivery times depend on the shipping method sea freight takes longer, air freight is faster.

5. What is a Balikbayan Box?

It’s a large shipping box used by OFWs to send goods and gifts to their families.

6. Is there online tracking for my parcel?

Yes. You can track it anytime using your tracking number.

7. Can Gen-Ex pick up from my home?

Yes. They offer door-to-door pickup and delivery.

8. What if I lose my tracking number?

Contact customer support to help you find your shipment.

9. Is Gen-Ex safe for fragile goods?

Yes. Packages are packed carefully and handled by trained staff.

10. How can I contact customer support?

Call +852 2343 4307 or email info@genexcargo.com.

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