BD Dex Tracking
BD Dex Tracking is a Courier company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!
Tracks Courier helps you track BD DEX parcels, orders, and deliveries online. You don’t need to visit customer service centers or make calls. Just enter your BD DEX tracking number in the box above and click search. You will instantly see your parcel’s current location, delivery progress, and expected date. It’s quick, simple, and free to use.
BD DEX Customer Service
Contact Number: 16492, +8809610096111
Official Emails: customer.bd@care.daraz.com
Official Website: https://www.daraz.com.bd/
Headquarter: Asfia Tower, Rd No. 11, Dhaka 1213, Bangladesh
About BD DEX
BD DEX is the delivery and logistics arm of Daraz Bangladesh, a leading eCommerce platform in South Asia.
Daraz was founded in 2012 and now operates in Bangladesh, Pakistan, Sri Lanka, Nepal, and Myanmar. It has become one of the region’s most trusted online marketplaces, connecting thousands of sellers with millions of buyers.
In 2018, Alibaba Group acquired Daraz, helping it grow with global technology and logistics support. Since then, BD DEX has become a key part of Daraz’s fast and reliable delivery network.
What BD DEX Does
BD DEX handles all order deliveries, parcel shipments, and returns for Daraz in Bangladesh. Their goal is to make sure every order reaches customers quickly, safely, and on time.
Delivery Services
BD DEX delivers parcels across all major cities and rural areas in Bangladesh. Their system covers:
- Home deliveries
- Store pickups
- Return collections
- Bulk shipments for sellers
Seller Support
Daraz empowers sellers through BD DEX by offering tools to manage their business better. This includes:
- Real-time order tracking
- Sales performance reports
- Fast dispatch and return handling
- Logistics analytics for better decision-making
Customer Experience
For buyers, BD DEX ensures a smooth shopping experience with:
- On-time delivery
- Order tracking updates
- Simple return options
- Support through chat, email, or phone
Daraz in Numbers
- Founded: 2012
- Acquired by: Alibaba Group (2018)
- Sellers: 30,000+
- Brands: 500+
- Active Users: 5 million+
- Products: 2.5 million+
- Countries: 5 active operations
Daraz offers a wide variety of items — from electronics and home goods to fashion, sports gear, and groceries — all available through its mobile app and website.
BD DEX and Alibaba Group
In 2018, Alibaba Group — one of the world’s largest online companies — acquired Daraz and its logistics arm BD DEX.
This partnership helped BD DEX upgrade its delivery systems, warehouses, and tracking tools. With Alibaba’s technology, BD DEX can now manage millions of parcels daily with better accuracy and faster routes.
It also ensures international standards for logistics and customer satisfaction across South Asia.
Commitment to Customers
BD DEX follows Daraz’s core mission to deliver happiness through speed, safety, and trust.
Their promise includes:
- Clear communication from dispatch to delivery.
- Real-time updates through tracking numbers.
- Easy return handling within policy limits.
- Friendly customer support in Bangladesh.
Whether you’re ordering electronics, clothes, or groceries, BD DEX makes sure your items arrive safely and on time.
How to Track BD DEX Parcels
Tracking your parcel through Tracks Courier is very simple:
- Find your BD DEX tracking number on your order confirmation or shipping email.
- Enter the number in the search box above.
- Click the search button.
- Instantly view your parcel’s current location and delivery status.
FAQs about BD Dex
1. What is BD DEX?
BD DEX is the delivery service of Daraz Bangladesh, handling all shipments and returns.
2. How can I track my BD DEX order?
Enter your tracking number above or track directly through your Daraz account.
3. What does BD DEX stand for?
It refers to Daraz Express, the logistics wing of Daraz Bangladesh.
4. Who owns BD DEX?
It’s operated by Daraz, which is owned by the Alibaba Group.
5. How long does delivery take?
Most orders arrive within 2 to 5 business days, depending on location.
6. Can I return my order?
Yes. Daraz allows easy returns through BD DEX within the return policy period.
7. Where does BD DEX deliver?
BD DEX delivers across all regions of Bangladesh.
8. How can I contact BD DEX?
Call 16492 or email customer.bd@care.daraz.com.
9. Can sellers use BD DEX for delivery?
Yes. Sellers on Daraz can use BD DEX for all order fulfillment.
10. Is BD DEX reliable?
Yes. It’s known for safe, fast, and transparent deliveries across Bangladesh.
