
Air Canada Cargo Tracking
Air Canada Cargo Tracking is a Courier company that offers high quality, efficient, and secure express services to its customers. They use cutting edge technology for this purpose to provide world-class customer care through innovative solutions in all aspects of delivery be it speed or safety!
Tracks Courier helps you track your Air Canada Cargo shipment anytime and anywhere. There’s no need to call the office or visit customer service. Just enter your Air Canada tracking number in the box above and click Track. In seconds, you’ll see where your parcel is, when it left, and when it will arrive. The tracking tool is easy, free, and always available for your use.
Air Canada Customer Service
Contact Number: + 1-800-387-4865
Official Emails: cargo.customerservice@aircanada.ca
Official Website: https://www.aircanada.com/
Headquarter: 750 Boulevard Cote Vertu Ouest, Saint-Laurent, Quebec H4S 1Z3, Canada
About Air Canada Cargo
Air Canada Cargo is the air freight division of Air Canada, the country’s largest airline. It offers safe and fast transport of goods across Canada and around the world.
With operations in over 50 countries and access to 450+ cities across six continents, Air Canada Cargo connects people and businesses globally. It handles thousands of shipments every day through its own aircraft, passenger flights, and partner networks.
Air Canada Cargo has major hubs in:
- Toronto Pearson International Airport (YYZ)
- Vancouver International Airport (YVR)
- Montreal-Trudeau International Airport (YUL)
- Frankfurt (FRA)
- London (LHR)
- Chicago (ORD)
These hubs make international freight transport smooth and fast.
Network and Global Reach
Air Canada Cargo connects countries and continents through its wide air and trucking network. It operates both freighter aircraft and cargo space on passenger flights, giving flexible delivery options for all kinds of goods.
The airline serves:
- North America
- Europe
- Asia
- South America
- The Middle East
- Oceania
This network supports importers, exporters, and businesses who need dependable international air cargo solutions.
Fleet and Cargo Facilities
Air Canada Cargo uses modern Boeing 767 freighters designed for cargo transport. These planes are fast, fuel-efficient, and able to carry large shipments safely.
The company is also expanding its freighter program, adding more aircraft to meet growing demand. These freighters work alongside Air Canada’s passenger aircraft fleet, ensuring year-round shipping capacity.
At its Toronto-Pearson hub, Air Canada Cargo operates a Cold Chain Facility covering more than 30,000 square feet. This space keeps temperature-sensitive items safe, such as medicine, vaccines, and perishable food.
It’s part of a long-term modernization plan to improve service quality across Canada and the world.
Major Hubs and Upgrades
Air Canada Cargo continues to expand its facilities for better efficiency.
- London Heathrow (LHR): Recently upgraded with modern storage and handling systems.
- Frankfurt (FRA): Expanded to manage more international cargo.
- Vancouver (YVR): Opening a new cargo hub with more space in 2024.
These upgrades make shipping faster, smoother, and more reliable for global customers.
Air Canada Cargo Services
Air Canada Cargo offers a full range of air freight services for businesses and individuals.
Main services include:
- General Cargo: Standard shipping for most goods and materials.
- Priority Cargo: Faster delivery for urgent or time-sensitive shipments.
- Perishable Cargo: Temperature-controlled handling for food and medicines.
- Valuable Cargo: Secure transport for jewelry, electronics, and artwork.
- Pharmaceutical Cargo: Cold Chain service for drugs and vaccines.
- Dangerous Goods: Safe transport of regulated materials.
- Mail and E-commerce Cargo: Handling for packages and online orders.
Each shipment is managed with safety, speed, and care.
Understanding Your Tracking Number
Your Air Canada Cargo AWB number usually looks like 014-12345678. This number helps you follow every step of your shipment.
When you check tracking, you may see:
- Received: The shipment was accepted by Air Canada.
- Departed: The flight has taken off.
- In Transit: The shipment is moving between airports.
- Arrived: The flight reached the destination.
- Ready for Pickup: The shipment is cleared for collection.
- Delivered: The receiver got the parcel.
These updates show your shipment’s journey clearly and simply.
Tips for Better Tracking
Follow these simple tips to make tracking faster and easier:
- Enter your tracking number correctly without spaces.
- Keep your AWB number safe for future reference.
- Wait for the system to refresh after the flight departure.
- Check the official website for more flight details.
- Contact customer support if your parcel doesn’t update within 48 hours.
Benefits of Air Canada Cargo
Air Canada Cargo combines experience, reach, and innovation.
Main benefits include:
- Reliable delivery worldwide.
- Modern fleet of Boeing freighters.
- Secure and temperature-controlled handling.
- Advanced tracking and digital booking.
- Customer care available 24/7.
- Competitive pricing for all shipment types.
Air Canada Cargo continues to expand its global presence with better facilities, more freighters, and smarter tracking tools.
How to Track Air Canada Cargo Online
- Find your tracking or AWB number on your shipping receipt.
- Type it into the tracking box above.
- Click Track.
- See your cargo’s route, flight details, and delivery status instantly.

FAQs about Air Canada
1. What is Air Canada Cargo?
It’s the freight division of Air Canada that carries shipments across the world.
2. How can I track my Air Canada Cargo shipment?
Enter your 014 tracking number in the box above and click Track.
3. What does 014 mean in tracking?
It’s Air Canada’s airline prefix code for cargo tracking.
4. Does Air Canada Cargo deliver worldwide?
Yes. It connects 450+ cities across six continents.
5. How long does delivery take?
It depends on the route, usually between 2 and 7 business days.
6. Can I send temperature sensitive shipments?
Yes. Air Canada Cargo has special Cold Chain facilities for that.
7. What if my tracking isn’t updating?
Wait for the next flight update or contact cargo.customerservice@aircanada.ca.
8. What type of items can I ship?
General goods, perishables, valuables, mail, and more.
9. Where is Air Canada Cargo headquartered?
In Saint-Laurent, Quebec, Canada.
10. Is Air Canada Cargo part of an alliance?
Yes. It partners with multiple airlines and trucking networks worldwide.





